Equal Access Information

Learning, business, community and fun for everyone

OC Fair & Event Center strives to offer event settings that meet the needs of all its guests. This guide provides an overview of the services and facilities offered to patrons with disabilities and special needs.

Disabled access

Admission booths, exhibit buildings, restrooms, entertainment venues and vendor booths are accessible to patrons who use wheelchairs. Staff members are also available for assistance.

Parking

ADA compliant parking spaces are reserved for patrons with disabilities in close proximity to all admission gate entrances with easy access. Non-Fair parking rates are $12; $24 for buses or limos. Please remember to display your ID placard in your vehicle’s windshield before parking in any space reserved for people with disabilities. All parking at OC Fair & Event Center is limited, including ADA parking. Availability for all spaces is first come, first served. 

TDD (Telecommunications Device for the Deaf)

To assist deaf or hard-of-hearing guests with ticket purchases, please call 800-943-4327, and type your request or question.

Service animals

Service dogs and miniature horses are welcome at OCFEC provided they are on a leash or lead at all times. A member of your party must remain with the animal. Currently, the ADA provides no definition of therapy, comfort or emotional support service animals and as such are not considered service animals and are not permitted at OCFEC.

Restrooms

Restroom facilities on the property can accommodate disabled guests and guests in wheelchairs. The most comfortable restrooms are the newly refurbished facilities in the Livestock Area, Park Plaza, The Courtyard and the larger exhibit halls (Anaheim, Costa Mesa, Huntington Beach and Los Alamitos Buildings). During the annual OC Fair, please see the OC Fair map, available in the printed Event Schedule or on Information Booths, for all restroom locations.

Performances

Accessible seats in Pacific Amphitheatre, The Hangar and Action Sports Arena can be reserved through the Pacific Amphitheatre Box Office at the Fairgrounds by calling 714-708-1500. For shows not requiring a reserved seat/ticket, Security/Guest Services staff is available to assist guests. For year-round events, please contact the event promoter directly.

Companion Seating

Individuals with disabilities may purchase up to three seats for companions in the accessible seating areas, provided such seats are available. Additional tickets, if available, may be purchased close to the accessible seating areas as long as the ticket limit for the event is not exceeded. For events or specific seating sections where ticket sales are limited to fewer than four tickets per patron, the same ticket restrictions will apply to the purchase of accessible seating.

ADA ticket fraud

ADA ticket fraud includes, but is not limited to, the misrepresentation of a disability. Management reserves the right to take appropriate action regarding misrepresentation, which may result in relocation, revocation of tickets or ejection.

Patrons with hearing impairments

OC Fair & Event Center will strive to meet guest accommodation requests; however, sign language interpretation services may not be available for every event. We will provide an interpreter for hearing-impaired guests with 10 business days notice (Monday through Friday). We cannot guarantee that an interpreter will be available if a guest requests an interpreter on less than 10 business days notice. To request an interpreter for a specific event, please contact or visit the Guest Services Department at 714-708-1547.

Assisted listening devices are available at all reserved seat/ticket events in Pacific Amphitheatre, The Hangar and Action Sports Arena. The distribution point for these devices is in Pacific Amphitheatre inside the concourse area behind the Box Office. In The Hangar and Action Sports Arena, patrons can borrow devices by contacting a Guest Services staff member located inside either venue. Patrons will be required to leave their current California-issued identification as security for the device.

Smoking

By state law and in the interest of public health, smoking shall not be permitted in or within 20 feet of any State of California building, including the Santa Ana Pavilion area, OC Promenade area, Centennial Farm, Pacific Amphitheatre seating area and Action Sports Arena grandstand and bleacher seating areas. This policy includes the use of electronic cigarettes, vaporizers and oil/wax pens.

During OCFEC-produced events (i.e. OC Fair, Imaginology) smoking and the use of electronic cigarettes, vaporizers and oil/wax pens is prohibited.

Year-round event promoters may adopt more restrictive policies at their discretion and with the prior approval of OCFEC.

Language Access Complaint Form

The 32nd District Agricultural Association (D.A.A.)/ OC Fair & Event Center is fully committed to ensuring that all persons accessing its services are provided these services in an appropriate and timely manner. The Dymally-Alatorre Bilingual Services Act (California Government Code sections 7290-7299.8) requires our office to provide effective communication to all people utilizing public services. If you feel our office was unable to serve you because of a language barrier (limited-English proficiency) or other communication differences, we may be able to provide additional communication assistance that will assist you with the information or services you have requested.

Please use this form to report any language access complaint you have encountered at the 32nd D.A.A./OC Fair & Event Center.

View the OC Fair & Event Center Privacy Policy